It’s a known fact that customer relationship is a tough term to define, and an even a difficult one to measure. But honestly, you know more about your customers than you think. To help understand this term even more better, and how much it is important for your business, let’s have a quick look at how customer engagement is defined, measured, and the multiple ways by which it can be used to acquire new customers and retain the existing ones.

Effective communication with customers is a huge challenge for restaurateurs everywhere. And it’s a real struggle too! Almost everyone has touch phones in their hands. So why not think of a way to approach your potential customers in such a way? Let’s have a brief look at some different ways to engage your customers with your very own restaurant app. 


Things might look general and basic, but the customers will always prefer to choose the restaurants which show all the detailed info of that particular place of the restaurant. People will always look for efficient apps which allow them to connect with their favorite brands and address their queries, like the delivery hours, available locations, menu, offers, ratings etc. 

These apps encourage patrons to share their experience on social media and also, allow them to write about their opinion in a review section.


Offer rewards to the potential customers who are genuine and constantly trying to keep in touch with your ubereats clone app. Promotions within the app will highly motivate your customers to use the food delivery application regularly. Rewards can be sent via SMS, email etc. The admins can keep track of these loyalty programs how frequently the customer makes purchases through the app. If a good promotion is available, customers would definitely  “share” it and people who view it will get an interest in downloading your food delivery app.

Ordering options 

The long waiting times in the queues or for a waitress or servers can be cut down by using such apps. An effective ubereats clone will enable easy and hassle free ordering and delivery processes. This option makes it easier for a customer who wants food to be delivered or takeaways.

There would be many millennial customers who are highly health conscious and always wanted to know about the nutrients values present in the food. This would be a lot helpful for a person who is allergic to a certain ingredient.

Social Media  

In this modern era of technologies, every business has a social media page. Apps like Instagram, Facebook and twitter are great platforms to promote a business and reach a new customer base. The business owners are frequently making the brand posts about their services themselves or checking other updates and posts.  A powerful approach to speaking with the customers is by delivering them the motivation to share their experience. 


Bottom line

Try exploring more with the social media strategies to grab peoples’ attention and thereby to increase the sales. A space for social media advertising will definitely catch people’s attention to your food delivery app, whereas it’s one of the best ideas to expand your business.  Do you still have questions like why your restaurant needs a food delivery app? Visit us for more details.


Need Help? Chat with us